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FAQ

We’re here to help you get the most out of Trick or Trash! Please browse through our frequently asked questions.

About Trick or Trash

Our priority is to get as many Trick or Trash boxes to as many schools and small businesses—and by extension, as many communities and states around the country—as possible. This ensures that thousands of people can participate in the program and enjoy recycling their candy wrappers and contributing to the circular economy. As such, we limit the free Trick or Trash boxes to one per school or business. However, if you need additional boxes, you can always purchase them through the “MYSELF” option on the order page.

Somewhere easily accessible and noticeable to as many people as possible. For a school, this may be a homeroom or hallway. For a business, this may be in your lobby or next to a reception desk or checkout counter. PLEASE NOTE: Every year Trick or Trash boxes end up being thrown out by cleaners or building custodians who didn’t realize what it was! Please notify everyone in your school or building about the purpose of the box. We recommend posting the matching Trick or Trash flyer directly above the box location so people can read about the program and know it isn’t just a discarded box.

Only candy wrappers please! The Trick or Trash team works closely with our recycling partner to create a specialized candy wrappers recycling process that can handle all wrappers whether they are made of plastic, aluminum or paper. Putting any other waste in the box is considered “contamination” [hyperlink] and can jeopardize the recycling of your candy wrappers. If candy remnants or other waste ends up in the box, we do everything we can to give it a Second Life through composting or waste-to-energy solutions. But please avoid contamination in the first place by education your students and staff about what can go in the box. Refer to our EDUCATION page for more details and point out the Do/Don’t icons on top of the box to others.

No deadline. The shipping label has no expiration date. In fact, we hope you will keep your box long enough to ensure it is extra full and stuffed before returning it! Sometimes that means we don’t get boxes until December or January.

We know that every organization will have its own carefully crafted protocols around COVID-19 safety. We advise that teachers or business owners check with building administrators ahead of installing the box somewhere in their building. Once the box has been set up, it is pretty “hands off”. Students, staff, and customers can drop candy wrappers into the box without touching the box. We also recommend wiping down the box with disinfectants periodically, as you would for other items in your classroom, store or office.

The box and box liner are both recycled on the same site as the candy wrappers. All shipping is managed through the UPS Carbon Neutral Shipment program. Ultimately, we know that recycling a box of candy wrappers is not going to solve the country’s recycling challenges. But the box is going to make an impact on every person who uses it. And that person will think twice before throwing a recyclable in the trash bin for the next week, month and hopefully for the rest of their lives. 

For general questions: TrickOrTrash@rubicon.com

For shipping and delivery questions: customerservice@g2rev.com