We offer world-class technical support through our Service Bundles, and for those customers who have unique requirements, via a la carte offerings.
Product and system implementation consist of:
Highly responsive customer service. You don’t feel like a customer when you’re getting that excellent customer service, you feel like you’re working with a colleague.
– Longwood Central School District, NY
30-60 minute online workshops that provide targeted instruction on our products. $150 per hour; Spanish, Arabic and Turkish for $300 per hour
Sessions offer an overview of how our products work with individual support for leadership or teachers and built-in work time. $1,500 per day
Navigating Atlas: Gain hands-on experience in Atlas, and learn basic functions like adding units and personalizing your dashboard.
Standards Editing Tool: Learn how to build and add school-created standards into your Atlas system, modify existing sets of open-copyright standards, or add visual flags for identifying power standards.
System Admin Training: Receive an overview of your role as a system administrator, learn how to manage teacher accounts and course assignments in Atlas, and understand the yearly archive process that takes place along with your role in supporting the process.
Reports in Atlas: Analyze standards that have been targeted and assessed in units, create a scope and sequence report, and search curriculum for key topics and resources.
To request services or for any questions on our Support Bundles, complete this form. We’ll get back to you within a day. Of course, we’d also love to hear from you voice-to-voice @ 1.503.223.7600. Ask for Support Services.