Skip to content

Privacy Policy

Effective Date: April 19, 2021

The rights of California residents under this Policy are described in Section 11.

Rubicon Holdings, LLC (“Rubicon”) respects your privacy and is committed to protecting it through our compliance with this privacy policy (“Policy”). Rubicon collects information about you when you use our mobile applications, websites, and other products and services (collectively, the “Services”) and through other interactions and communications you have with us.

PLEASE READ THIS POLICY CAREFULLY TO UNDERSTAND OUR POLICIES AND PRACTICES REGARDING YOUR PERSONAL INFORMATION AND HOW WE WILL TREAT IT. IF YOU DO NOT AGREE WITH OUR POLICIES AND PRACTICES, DO NOT USE OUR SERVICES. BY DOWNLOADING THE APPLICATION, ACCESSING OR USING THE SERVICES, YOU AGREE TO THIS POLICY.

1. SCOPE AND APPLICATION

This Policy applies to persons anywhere in the United States who use our Services to schedule pickups of waste and recyclable materials by independent haulers identified by Rubicon (“Users”). For purposes of this Policy, personal information includes your name, postal address, email address, telephone number and any other information that may be used to identify you. This Policy does not apply to: (i) information we collect from or about the third party, independent hauling companies that are (or will be) under contract with Rubicon (collectively, “Haulers”); (ii) information we collect offline or through any other means outside of the Services; or (iii) information collected by any third party, including any content that may link to or be accessible from through our Services. If you interact with the Services as both a User and a Hauler, the respective Policies apply to your different interactions.

2. UPDATES TO THE POLICY

We may update this Policy from time to time. If we make significant changes in the way we treat your personal information we will provide you notice through the Services or by some other means, such as email. Your continued use of the Services after such notice constitutes your consent to the changes. We encourage you to periodically review the Policy for the latest information on our privacy practices.

B. INFORMATION WE AUTOMATICALLY COLLECT

When you use our Services, we may automatically collect information about you.

Location Information: When you use the Services to schedule a pickup, we may collect precise location data about the pickup location from your mobile device. Depending on your settings on your mobile device, we may collect this information when the app is running in the foreground or background. You may choose to refuse to give Rubicon permission to collect your location information in your mobile device’s settings; however if you choose to do so, your use of the Services may be impaired. We may also derive your approximate location from your IP address. Refusing Rubicon permission to collect your location information will not prevent us from deriving your approximate location from your IP address.
Transaction Information: We collect transaction details related to your use of our Services, including the type of pickup requested, date and time the pickup was provided, amount charged, weight and substance of the pickup, and other related transaction details.
Usage and Preference Information: We may automatically collect information about how you interact with our Services, your preferences, and settings. In some cases we do this through the use of cookies, beacons, and similar technologies that create and maintain unique identifiers. To learn more about these technologies, please see the Section below regarding Cookies.
Device Information: We may automatically collect information about your mobile device, including, for example, the hardware model, operating system and version, software and file names and versions, unique device identifier, advertising identifiers, serial number, device motion information, and mobile network information.
Call and SMS Data : We may be required to call or text (SMS) you during your use of the Services. In connection with doing so, we receive call data, including the date and time of the call or SMS message, your phone numbers, and the content of the SMS message.
Log Information: When you interact with the Services, we automatically collect server logs, which may include information like device IP address, access dates and times, app features or pages viewed, app crashes and other system activity, type of browser, and the third-party site or service you were using before interacting with our Services, if you are linking to our Services from such third-party site or service.