


2023 Agenda
3:00 PM
Earth Matter Compost Facility Tour
Meet at 335 Madison Avenue at 2:15 p.m. to travel together downtown, or meet us at the ferry departing from Battery Maritime Building, 10 South Street at 3:00 p.m.
June 13:
8:00 – 9:00 AM
Breakfast
9:00 – 9:20 AM
Welcome
Conor Riffle (VP of Smart Cities, Rubicon)
Phil Rodoni (CEO, Rubicon)
9:20 – 9:35 AM
Mayor’s Welcome
The Honorable Michael A. Nutter (Former Mayor, Philadelphia, PA)
9:35- 10:20 AM
What’s NEXT
10:20 – 11:00 AM
Panel
Replacing Paper with Software: Digitizing Waste Collection in America’s Biggest Cities
11:00 – 11:20 AM
Break
11:20 – 11:35 AM
Community and Commodities
11:35 – 12:15 PM
Panel
From Driver Adoption to Improvements in Customer Service: The Memphis Story
12:15 – 1:00 PM
Panel
Keeping Customers Happy: Service Delivery, Effectiveness, and Satisfaction
1:00 – 2:00 PM
Lunch
Optional Training Session: FleetRoute
2:00 – 2:15 PM
What’s NOW
2:15 – 2:55 PM
Panel
Saved Time, Saved Money: Achieving Maximum Efficiency in Solid Waste Efficiency
2:55 – 3:10 PM
Panel
The KCMO Story: Running an Integrated, Multi-Fleet Operation
3:10 – 3:30 PM
Documentary Screening
3:30 – 3:50 PM
Break
3:50 – 5:00 PM
Workshops
Preparing for Emergencies: Snow and Ice Operations
Streamlining Daily Workflows through System Integrations
Excellence in On-Demand Routing: Improving Efficiency in Bulk, Illegal Dumping, and other Ad Hoc Service Requests
Getting More Business: Tools to Grow your Commercial Waste Operations
5:15 – 6:45 PM
Secrets of Grand Central Tour
6:30 – 9:00 PM
Cocktail Reception and Dinner
June 14:
8:00 – 9:00 AM
Breakfast
Optional Training Session: Billing and Bagels
9:00 – 9:05AM
Opening Remarks
Conor Riffle (VP of Smart Cities, Rubicon)
9:05-9:20 AM
Mayor’s Welcome
The Honorable Stephen Goldsmith (Former Mayor of the City of Indianapolis, IN)
9:20 – 10:00 AM
Keynote
How to Leverage Federal Resources to Make Your Operations More Efficient and Sustainable
Cliff Villa (Deputy Assistant Administrator, Office of Land and Emergency Management, U.S. Environmental Protection Agency)
10:00 – 10:15 AM
Bring Your Own Device and Save Money: The Coral Gables Story
10:15 – 10:25 AM
RUBICONSelect
10:25 – 11:00 AM
Panel
Working with Procurement: Innovative Ways to Get the Technology Your Department Needs
11:00 – 11:10 AM
Final Remarks
11:10 – 11:30 AM
Break
11:30 AM – 12:30 PM
Training Sessions
RUBICONVision: The Cutting-Edge Features and Functions of Rubicon’s Camera Technology
Getting the Most Out of Customer Support with Zendesk Community and Self-Service
Introducing the New Live Dashboard
Understanding Rubicon’s Route Sequencing Tools and New Bulky Scheduler Functionality
12:30 – 1:30 PM
Lunch