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City of Columbus, OH increases waste management efficiency and reduces customer wait times

Download this story to learn how Rubicon and Esri, both AWS Partners, created an application service integration to help the City of Columbus Division of Refuse Collection shorten resident wait times for bulk collection from three weeks to one week, save four hours of time weekly by eliminating manual request updates, and increase the efficiency of routing.

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The technology

The smartest way for government to manage heavy-duty fleets

RUBICONSmartCity is a technology suite that helps local governments everywhere run more efficient, effective, and sustainable operations. A software-as-a-service (SaaS) offering originally designed for waste and recycling fleets, this full-service solution can be deployed across virtually any fleet to help reduce costs, improve service, and contribute to an enhanced quality of life for citizens.

  • Operational cost savings
  • Enhanced customer service
  • Improved fleet efficiency

Creating more sustainable communities

Deployed in more than 80 cities

 

Words from city leaders

Rubicon understands how to partner with governments and municipalities, and how to collaborate and bring technology and sustainability together for maximum community impact.

Honorable Michael A. Nutter Former Mayor of Philadelphia, PA

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The drivers saw it as in investment in them. It upgraded the profile of their job.

Chris Conway Director of Public Works, Montgomery AL

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RUBICONSmartCity will finally—and I do mean finally—digitize trash and recycling routes in Baltimore City, allowing collection crews to cover routes more effectively and efficiently. The system digitizes existing operations, including route sheets, pre- and post-trip inspections, scale tickets and route details.

Brandon Scott Mayor of Baltimore, MD

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Since we joined with Rubicon, we have seen citizen satisfaction increase in solid waste collection by 17 percent. It’s really helping us to be far more on time and on task and to be far more efficient. We’ve seen over two million dollars cost savings in delivering those services in just trash collection alone.

Michael Shaw Director of Public Works, Kansas City, MO

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One of the biggest benefits of partnering with Rubicon is the savings achieved by preventing contaminated loads through early identification. That saves us $400-600 per load.

Michael Looney Director of Public Works, Hartford, CT

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Using RUBICONSmartCity has helped us immensely. The amount of data that we’re now getting through using technology helps us assess correlations between fault codes and devise better plans for our vehicles that are causing the most issues.

Erica Jacobo Senior Continuous Improvement Analyst, Spokane, WA

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We’ve had great customer service and 1-on-1 communication between the Rubicon and Glendale teams.

Scott Givaudan Solid Waste Supervisor, Glendale, AZ

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RUBICONSmartCity leads to savings and better information to provide needed services for your citizens based on real-time data.

Kyle Foreman Former Director of Sanitation, Fort Smith, TX

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The technology has increased the efficiency of our routes. Our team considers technology very helpful in providing real-time insights into route progress, fleet and truck performance, and driver behavior.

Michelle Wiseman Director of Waste Diversion & Outreach, Atlanta, GA

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Technology built to meet your fleet operation’s needs

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